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Assessment Task 1 Monitor Work Operations Short Answer Questions (Give some explanation on each questions) Questions Provide examples of what a manager would do as part of the monitoring function Answer: Providing examples two (2) different activities conducted by middle management Answer: What are three (3) benefits of a manager monitoring and adjusting operations or plans? Answer: What are three (3) areas or work operations that can be monitored? Answer: What are two (2) ways to monitor workplace operations? Answer: What are three (3) suggested changes you can make to products and services to improve the ‘offering’ and experience for customers? Answer: Suggest some actions businesses can take to implement sustainable and cost reduction activities. Sustainable and cost reduction activities Actions 1. Reduce consumption of disposable cups and plates 2. Soured of electricity/energy consumption 3. Reduce paper wastage 4. Reduce traveling (hint: technology) 5. Recycle products Provide two (2) examples of legislative requirements that affect work organisations in the hospitality, tourism or travel industries. Answer: When delegating to staff, what can a manager do to help the process? Answer: 10. What are three (3) things you can do to help a staff member to prioritise their own work? (Give some examples from workplace for example working at café) Answer:
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