(a) Summarize the set of events, which took place from the context of OD. (10 marks)
(b) Identify the OD intervention process which needs to be adopted citing reasons for your
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choice (s). (5 marks)
(c) What are the various stages of implementing the OD intervention process? Imagine yourself to be Maria, how would you proceed further? (10 marks).
(d) Conduct independent research on the internet. What do you think happened in reality at Sorelle Bakery? (5 marks)